Your feedback
We value your feedback
Your feedback helps us strengthen our programs, improve our services, and stay connected to what matters most to our community
Why your feedback matters to us
There are many ways to support Australian-Filipino Community Services's mission. You can make a donation, become a member, or volunteer your time. Every contribution makes a difference!
Ways you can share your feedback
- Compliments - sharing of positive experiences
- Suggestions - ideas for improvement
- Concerns - issues that need attention
- Complaints - formal matters requiring follow‑up
How to submit your feedback
- Email enquiries@afcs.org.au
- Phone 03 9701 3421
- In person at our Service Sites
What happens next
If you choose to have your feedback followed up, we will pass it to the appropriate team to review and contact you if further information or discussion is needed. All feedback is handled confidentially and respectfully and used to improve our services